“We would like to state that the service from David Novello was exemplary. I phoned First Priority on Wednesday and he came to our home that day. Before arriving he discussed the issues and expectations. While in our home, he went above and beyond to make sure that the problem was corrected. He showed great integrity, honesty, and knowledge of the industry. This was somebody I felt was trustworthy and capable. Without hesitation, I knew that this was the company I wanted to repair our water damage problem. After our experience with him, my husband remarked that we needed to send in a favorable letter to First Priority. Sometimes consumers complain when service has been poor, but sometimes we fail to acknowledge those who serve the clients with integrity and who take great pride in doing the very best possible job. A technician/ sales representative like David Novello deserves credit and praise. Thank you.”
– Will and Ann Stewart
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“We have used First Priority for 5 years. The quality of their work and integrity are outstanding. I can recommend them to anyone without hesitation.”
– Joe Cantor, Fairfax
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“We have had the extreme misfortune of two complete basement floods in two years, but the extreme fortune of finding David Novello and First Priority to manage our restoration efforts. First Priority is a young, energetic, and highly professional group who bent over backwards to make the clean-up as quick and painless, yet as thorough as possible. They are prompt, courteous and efficient, treating your home like it’s theirs…every step of the way. For us, their service was top-notch, the results were excellent, and the price more than fair. I highly recommend David Novello and First Priority for your carpet care and restoration service needs.”
-Kim Bullers, Sterling
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“First Priority has cleaned my carpet for many years and has always provided excellent service. The techs offer complete explanations and pricing information before they begin.”
– Linda Brown, Reston
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“Jason and I are very pleased with the job you did cleaning our carpets. They look great!”
– Amy
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“Extremely prompt and considerate of time of arrival, meticulous about the work, my carpets are cleaner than any other service I have ever tried. David is courteous and hard working.”
– Alex Finn, Arlington
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“I want to thank you for the absolutely wonderful job you did cleaning our carpets! Everything looks so fresh, and smells so clean. The carpets all dried in no time. We were very pleased with the results of your work. I will definitely recommend your services to co-workers and friends. Thanks!”
– Cheryl Atkins, Vienna
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“I appreciate your business ethics and your knowledge of your industry . My husband and I were very satisfied with your service.”
– Melissa Hill, Alexandria